Turned On The Tap & No Water?
Total loss of household water is a critical emergency. Before assuming your well is dry, run through our 60-second homeowner triage below. If your pump has failed, Ogden Wells provides same-day crane-truck hoist response across New England.
- Licensed & Certified Drilling Professionals (MA DCR #285 / NHDES Registered)
- Trucks stocked with Goulds, Franklin Electric & Grundfos pumps
- Same-day pressure tank, switch & pump hoist replacements
- Fully insured, 45+ years serving New England families
Priority Outage Dispatch Request
Submitting alerts our on-call technician immediately for immediate phone callback.
The 60-Second Homeowner Outage Triage
Follow these 4 quick diagnostic steps before our technicians arrive. In many cases, these simple checks identify whether you have an electrical glitch or a physical pump failure.
Check Main Breaker Panel
Locate the double-pole 230V breaker labeled "Well Pump". If it has tripped to the center position, flip it completely OFF, then back ON.
Read Pressure Tank Gauge
Look at the round brass pressure gauge near the base of your blue or grey bladder tank.
- 0 PSI: Pump is not delivering water or power is severed.
- 40–60 PSI: Pressure is normal; issue is likely a closed main shutoff valve or frozen filter.
Inspect Pressure Switch
The pressure switch is the small grey or black box mounted on the pipe tee next to the tank.
Do you hear it clicking? Are the electrical contacts burnt or pitted? Ant infestations and spider webs frequently prevent contact closure in New England basements.
Check Water Filters
If your home has a whole-house sediment cartridge filter, a severe iron or silt clog can choke off 100% of water flow into the home.
How Ogden Wells Restores Your Water Same-Day
We don't send a subcontracted plumber who has to rent equipment tomorrow. We arrive with our own dedicated heavy-duty pump hoist cranes, licensed drillers, and genuine factory parts.
Mobile Boom Hoist Trucks
Submersible pumps hang 200 to 500+ feet down in bedrock, suspended on heavy poly pipe full of water. Our crane hoists pull and reset pumps safely in hours.
Industrial Pump Inventory
We stock 1/2 HP to 5+ HP continuous-duty submersible pumps, heavy-duty control boxes, and high-volume pre-charged bladder pressure tanks on every truck.
Bedrock Hydrofracturing
If your well has genuinely run dry due to seasonal drought or collapsed rock fissures, our 3,000 PSI hydrofrack rigs can re-open fractures and restore flow.
Frequently Asked Emergency Outage Questions
Can I damage my pump if I leave the breaker on while there's no water?
Yes! Submersible well motors rely on water flowing past them for cooling. If the pump is running dry with no water to cool it, the motor windings will overheat and melt within minutes. If you have no water and the pressure switch is engaged, flip the well pump breaker OFF until a technician arrives.
How much does an emergency well pump replacement cost?
A standard residential submersible pump replacement in New England typically ranges from $1,800 to $3,800 depending on the depth of the well (200 ft vs 500+ ft), pump horsepower (1/2 HP, 3/4 HP, 1.5 HP), wire replacement, torque arrestors, and whether the pressure tank or control box also requires replacement. We provide clear, itemized quotes before pulling the well.
What areas do you serve for 24/7 emergency water restoration?
We provide immediate priority dispatch throughout Middlesex, Worcester, and Essex counties in Massachusetts (including Tewksbury, Groton, Chelmsford, Billerica, Westford, Concord, Acton, Dunstable, and Pepperell) as well as Hillsborough and Rockingham counties in Southern New Hampshire (Nashua, Hollis, Pelham, Windham, Salem, Hudson, and Londonderry).